Buyer of a house in Waratah West, NSW

Gregg Bates is an outstanding agent. (As was his assistant Kim)

Purchasing a house is a very stressful time, so I very much appreciated Greggs prompt responses to all my emails and my phone calls- Even on Sundays!

Above all it was reassuring, if not refreshing, to work with an agent that is experienced, honest and transparent.

Thank you Gregg! I will definitely use Gregg as my agent in the future


Professional, punctual and pleasant. Kim Hammond is amazing. She not only helped us buy our first home but also helped us to find the right home. She dealt with all the small stuff and kept us informed the whole time. She is a great agent and person. We would highly recommend her and Dowling Raymond Terrace. Buyer Review – Sandy & Jono – 19 Nov 2020


I am sending this to you to express my sincere thanks to all at Dowling Real Estate Raymond Terrace but especially to the Property Management Team. My wife and I have 8 investment properties with you and they commenced back in 1998, that is 22 years back. Over this time, we have had very minimal vacancies and ALL the tenants we have had during this period have been well selected and are happy to stay for several years. When I have rang Dowling’s the person that picks up the phone will inquire what I want and make sure that I get the answers to my inquires, this sounds simple but to me it is very satisfying to know that your investment properties are in very good hands. I can not thank Kate Organ and Taylah Vine enough for all their hard work – B & D Magee


Wouldn’t sell with anyone else!! When ready to list our home for sale, we naturally had organised a few different agents to come through our property, Dowling being the first. From the minute they arrived we felt comfortable with them and their honest pricing, opinions and knowledge of the local market. So much so, that as soon as they left we cancelled the other agents appraisals. Kim has been incredible to deal with. Very approachable, professional and knowledgeable. She kept in touch with regular updates and I couldn’t rate her services any higher. If you’re after an agent that is genuine and hard working, then I very highly recommend Kim. Vendor review – Tim & Nicki Cassar – 27 August, 2020


Kim was very helpful and took us through the whole process step by step.The service was excellent and if we had any questions they were always willing to help. Johan & Louise Le Roux – 29th July, 2020


Steve Organ from Dowling Real Estate Raymond Terrace was incredibly professional and committed to selling our house. We were nervous about selling during the current Covid 19 climate, but Steve;s confidence and guidance helped reassure us we were doing the right thing for our new family. Steve is a friendly and very approachable agent, he sold our house in record time! Allowing us to move on to bigger and better things. We highly recommend Steve. Mr & Mrs R Gordon July 2020


We are very happy with Taylah Vine and Dowling Real Estate in their management of our rental property in Raymond Terrace. Their expertise and professionalism helped us navigate through what could have been a difficult circumstance if we were trying to manage a rental premises on our own. Taylah is thorough and is always contactable via email. I would highly recommend Dowling Real Estate, Raymond Terrace to anyone looking for a property manager. Ms J Dillon-Smith July 2020


Dowling Real Estate rented our property within a week of it being listed. We dealt with Kate, a very professional young woman with a keen eye for detail and a no nonsense approach. Kate gave us good advice and secured good tenants for. This business is highly recommended. Mr B Shirley July 2020


I just wanted to send you a quick note to thank Caitlyn and the rest of the team at Dowling Raymond Terrace for all your help in managing our property for the past 17 years. We’ve really appreciated the excellent customer service, and efficient property management, which made owning the investment property very easy. Thanks again. Mr S Nix July 2020


I would like to thank Madison & Dowling for the professional manner in which the recent lease rental of our property was handled. We were updated on what was happening with the rental situation and were very impressed with how smoothly the process was handled. Living quite a distance from our rental property it gives us peace of mind knowing our property is managed by such a well run and professional business. P & D Marmont 


Thank you Madison for letting our property. One of our objectives was to minimise vacancy rate. After necessary background checks, you’ve successfully found a suitable tenant within a record time of 10 days during Covid 19 affected market dynamics. Our experience, throughout this process, has been pleasant and we have no hesitation in recommending you to anyone who have a need for your services. Many thanks once again. Mr & Mrs T Goswami June 2020


Taylah I was very happy to hear that you have found the tenant to my property in such a short time. I am impressed by your service and happy to recommend you to anyone. Good job. Mr B Arazov May 2020


I would like to thank Caitlyn, Kate and the property management team in how they handle the management of our rental properties. It is easy to manage when everything is going well. They also manage well when there is change. By carefully selecting appropriate tenants and managing repairs, everything is easy and no trouble. The communication around the Covid-19 situation has been particularly informative and well executed. Keep up the great work! Mr R Elbourne May 2020


Diane and I want to thank you Kate for all you have done for us, not just this year but previous years. It has been very difficult this year but with you looking after our investments it has been a massive help. I know you will said that is what you are paid to do but you go so much further and I am so very grateful for everything. All our best. Mr & Mrs B Magee 2020


Kate, I do want to comment how professional I have found Dowling and how much I appreciate that. I do understand you’re all busy and especially at the moment, so I don’t expect to always hear straight back. I have had two other agencies in the past who have never replied at all or within a timely manner. How frustrating that can be to be ignored and not taken seriously as a landlord as the agency’s ultimately lost our business. One agency had lots of change of staff with property managers leaving frequently and management didn’t care. Also, I experienced on both occasions with the agencies siding more with the tenant than being fair with the landlord too for more future business as the tenants ultimately left eventually anyway. Taylah and Madi return my emails promptly when I enquire as well as Karen is efficiency too in the past with my queries. Keep up the great work your team are all doing, as we have no complaints. Mrs Loy May 2020


Kim was an absolute pleasure to deal with, always kept us up to date and informed in the unusual situation we were in. Definitely would recommend Kim. Sam – 30th March, 2020


Craig and Kim found a buyer within a couple of days of listing. I never expected our house to sell so quickly! They are professional, efficient and caring agents. Kept us updated and nothing was a problem throughout the process. I would highly recommend Craig and Kim.

Vendor Review – Leeanne – 138 Mount Hall Road, Raymond Terrace – 5th March, 2020


Very professional. I had met Kim when I was looking at buying my first home. When the time came to sell my home I knew I wanted Kim for the job. She was professional yet honest at all times. Kim was always easy to get hold of, and her weekly property updates were great. I feel Kim’s knowledge of the local area is what helped sell our home so quickly.

Vendor – Erica – 42 Bilmark Dr, Raymond Terrace 16/02/2020


Excellent experience with Kim & Gregg selling my investment property. I had a very positive experience using Kim and Gregg. They kept me updated every week about potential purchasers and I was happy with how they negotiated on my behalf. I wouldn’t hesitate to use them again in the future. Vendor review – Marika – 30th January, 2020.


Vendor / landlord review. Professional service to our expectation. Being 600Km away from the point of sale Kim and Craig never left us feeling isolated or out of the loop.

The sale went smoothly and quicker than we thought. We were very pleased with Kim and Craig’s services. Terry & Heather – 11th December, 2019


Professional and persistent! Kim & Gregg worked tirelessly for us to bring about a sale, that met our expectations, in what is a very difficult market.
Their patience, persistence and professionalism paid off in the end. Gregg & Kim continued to communicate with us throughout the sale process to ensure that we were up to date at all times.
All in all a great job and certainly would recommend the Dowling RT team. Vendor Review – Recommended by Paul12289 – 23 November 2019


Thank you very much Gregg & Kim for your undivided and professional attention to the marketing and selling of our home in Fern Bay. You made this such an easy process and relaxed us in times of need with your advice. Very much appreciated. Alison & Jon Clark –  16th November 2019


We have been leasing them through your office for many many years now. We are very impressed and thankful for all of Caitlyn’s hard work. I thought it was worth sending this note to ensure you know how hard Caitlyn works for us, and how good she is at her job. Caitlyn is by far our most reliable and responsive property manager. Please pass on our thanks! Cheers Jeff & Sandi Durham 31/10/2019


Professional, knowledgeable and informative. We recently sold our first property through Dowling Real Estate. Kim was fantastic. She was informative, professional, provided excellent guidance, gave detailed feedback and was always available. Her communication was outstanding. I would not hesitate to engage Kim for future Real Estate transactions. Thankyou Kim for all your efforts.

Louise & Trevor 29.10.2019


After having our home with another agent, we changed to Dowling Property Raymond Terrace, and WOW! Sold on the spot at our 1st Open Home. 2 days on the market. You really did exceed our expectations. Kim Hammond kept us informed every step of the way. Not like other agents that don’t want to know you after the house is sold. Kim still keeps us informed and goes well out of her way doing things for us that she doesn’t have to do ie: finding out if we could rent the house we were purchasing for 3 days before settlement and giving us names for removalists. Thanks Kim, if we sell again, it will be with you! Susan Hopkins – Vendor – 15th May, 2019


I am writing to convey our appreciation of Kim’s work in facilitating our purchase of property in Manning Ave. At all times, Kim made herself available to answer questions and give advice. Kim was always friendly, professional and helpful. Thank you for making it a very satisfying experience for Connie and me. Connie & Ray Beaumont – 5th May, 2019


From the get go, Kim was extremely helpful and approachable. She wasn’t in your face, didn’t b.s. and provided valuable assistance when needed. She arranged a visit to the property outside of Open House so my builder and I could have a thorough inspection. All through the negotiations, Kim remained clam, confident and very positive. We recommend Kim to negotiate your next home purchase. Paul & Krista Johnson 21st March, 2019


Craig was hard working & patient throughout the sale of my property. Communicated regular updates on all aspects of the process, persisted through a number of setbacks & also worked effectively around my tenant accommodating the needs of all parties. Ultimately delivered a price above my expectations. Thanks for all your work Craig! Dean Ross 7th December, 2018


We would like to advise that we have been extremely happy with the professionalism shown by Dowling.  We would especially like to thank Kim Hammond who has been so helpful considering that we act for Lyle and we live in Sydney and the house is in Raymond Terrace.  Kim has kept us up to date with everything that has occurred and gone above and beyond in helping out with some things in the house that needed attending to and thereby saved us the trip backwards and forwards from Sydney.  We would have no hesitation in recommending Dowling to anyone needing the services of a Real Estate Agency in Raymond Terrace.  Finally we couldn’t have asked for more service considering the house sold within a week or two of being listed.   Christine and Terry Payne.   (Acting on behalf of Lyle Johnson) 16/01/2019


An absolute pleasure having Gregg Bates and Kim Hammond working with us to sell our home. You made the entire process so easy, you explained everything, you answered all of our questions, you were always honest, friendly and supportive. You kept us informed at every step and ensured we were always aware of what was happening. A great big thank you from both of us, we definitely made the best choice to trust you both with this big milestone in our lives. You have helped make our dream come true. Trevor Jeans & Wendy Jones – November 2018


Craig was the initial agent we saw about selling our house his expert appraisal and knowledge of the market was spot on he kept us informed at all times along with Jett Russell the sale of our house was effortless, highly recommend a great team. Steve & Margaret. 15 September 2018


The service we received from Kim Hammond at Dowling Real Estate Raymond Terrace was professional and ­­­courteous. We appreciated her personality, attention to detail and attitude when dealing with people of our age as we are both pensioners. She was willing to listen  and be attentive to what we required in all circumstances of our relocation from Tasmania to NSW. We thoroughly enjoyed the ‘house hunting’ buying experience and she had our full confidence. Thank you, Kate & Bill Morse 10/1/2017


“My husband and I had been looking for an investment property for some time now and have always seemed to of met Kim Hammond at different properties. We finally found one that suited our needs and Kim was there again to show us through the property. We always found Kim to be happy, flexible and accommodating towards hubbys work hours. There was a lot of communication through the exchange process and before. I appreciate any follow up calls Kim made to us advising us of the next step. This whole transition was smooth and stress free”. M & A Horton – Purchasers 14/09/2016


Craig kept me up to date during the whole process and was very pleasant to deal with. If you are looking for a straight -shooter, Craig is the one for you. Top work, thanks again Craig!! – Vendor Review – L Rowley 11/09/2016


Kim, the past few months have been quite a journey. Thank you for the way you guided us through the beginning of a very big step for us. Nothing was any trouble. You were always there when we needed you to be. We will always be grateful for your professionalism and bright and cheery manner. Our thanks and best wishes as you continue to help many others through their journey when buying and/or selling their homes – Vendors Clive & Dorothy 23/06/2016


Thank you Dowling Raymond Terrace. The whole team was very professional, friendly and helpful. We experienced a few problems with the council while selling our house which Craig and Kim with their connection and their experience were able to sort out to allow us to sell our property in a short period. We are very happy with the sale and look forward to dealing with Dowling and their team in the future – Vendor Review by L & I Gobor 05/06/2016


We talked to a number of Real Estate Agents before asking Kim Hammond to handle our sale. We felt she had compassion and a good understanding of our situation and the real estate business. Kim handled all facets of our sale with cheerfulness, care and good knowledge of the business. She helped with any and all of our queries, conducted the open houses with grace and reported back to us after each significant step. Kim indicated through her references and her employer that they worked as a team and supported and discussed the sale. We are happy both with Dowling Real Estate Raymond Terrace & Kim as their agent. – Gary & benita Parker – Vendor 16 George St, Karuah 16/05/2016


 Danny & I think the service Dowling’s has given us has been fantastic. This is the second time Craig & Kim have sold a house for us and both times I could not fault anything. t sell with anyone else. Thank you all so very much for selling our house. 🙂  -Casey Bear & Danny Selder, Raymond Terrace 29/04/2016


 What more could I say but amazing! Both Craig and Kim were extremely professional, honest and caring when it came to the sale of my property. They kept me up to date with potential buyers and gave me honest feedback from the open homes. No question or query was ever too hard for them, and they were always happy to help. I appreciate all that they have done for me, making the sale of my house smooth and stress-free. Thank you Dowling. – L Saunders, vendor 14/11/2015


“Service was amazing as was communication and helpfulness. Kim has done a fantastic job helping us try and purchase our first home as well as try and find a suitable property. I would also like to say how personal the help we received was great. 10 out of 10 :).” Serah and Danny Stevens. Raymond Terrace 04/11/2015  


Kim, Kate and the team were great. Nothing was too much trouble. Emails and phone calls were responded to quickly and efficiently. Will definitely recommend to family and friends. Thanks for helping me purchase my first home! Bethany Lyons, Purchaser – 24/6/2015


Gregg, Neil and I are most grateful for your efforts associated with our property. you have gone above and beyond to assist in securing the tenant and we appreciate not only you ongoing work but the exceptional communication. We cannot thank you enough. Kind Regards, Robyn & Neil Canavan. 09/03/15


Kim always helped us with any request. Many times to look and re-look at property. Any questions we had, you enquired. Any measure & quotes we wanted for sheds, you helped out. And in the critical moments, you helped us get into the house early, when it was really needed by us. And when the vendor’s went to their solicitor, you acted with speed & concern. We could not recommend more highly personally or to any business. M & M Gayler, Raymond Terrace – 10/2/2015


This is to say I was completely satisfied beyond my expectations wth the service received from Kim Hammand. She was available to answer all questions and queries on the sale of our home, if out on other work, she would anser as soon as possible. It was as though our place was the only one being sold by her. Kim has the most friendly nature which made it much more pleasant, thank you. K.Heggs – Vendor, Italia Road, Seaham 7/1/2015


All I can say is “Thank You Kim”. She was always there from listenin gto me as to what I was looking for to finding the right home for me. There was so much controversy with the vendors and purchasers solicitors with the home we were selling and the one I was purchasing, I was always on the phone to her and she always sorted out what was needed and sometimes to the point with the others that it was annoying, but Kim always kept her cool and kept at it until there were answers. I can’t fault Kim in any way and would recommend her to anyone. K.Heggs – Purchaser, Wahroonga St, Raymond Terrace 22/1/15


“Over the last 6 years I have been fortunate to have Kate manage my investment property which is situated in Raymond Terrace. In this time I have found Kate to be very efficient and professional in her work ethics. With any requests I have had from getting quotes, rental valuation, changes to end of month statement payments these have never been too hard for her. I have no hesitation in recommending potential Landlords to Kate as their Property Manager.” Ms. P Williams


“I have been leasing my Duplex through Kate at Dowling Real Estate Raymond Terrace for the past few years; I have never had any issues and I have always been informed of any changes or concerns promptly. My mother has also been dealing with Dowling for over 20 years; bought and sold her house through Dowling and would NOT go to any other real estate. Dowling have made us feel like Family and are always willing to assist with anything.” 


“Dowling Real Estate Raymond Terrace have been managing our investment properties since 1992. During the past 22 years, the property management team have continued to provide excellent service and commitment to our 10 properties. They are professional, friendly, honest and hard working; but most of all, have exceptionally high standards. They are always looking to improve their skills and knowledge by regularly attending training courses and seminars, with this up-to-date training being a reflection in their work and advice to us as Landlords. Every care is taken when managing our properties; from when the tenancy commences, to when the tenant vacates the property. Gregg, Craig, Kate and the support staff have our continued support and we look forward to continuing our business relationship with them. We have no hesitation in recommending Dowling Real Estate Raymond Terrace to prospective Landlords or Companies. Ms & Mrs B Duncan


From 1st meeting with Kim Hammond, my partner & I felt very comfortable and secure with her approach & ability. I have since purchased a home from Dowling Real Estate & have found both Kim & Craig Higgins most helpful with their knowledge & experience of the area. Also liaison with current owner & myself carried out with respect & professional conduct. I am more than happy to recommend their services to all – seeking real estate & sales etc “Most Satisfying Result” Thank you both!!! Joan Sinclair, Raymond Terrace – 30/08/2014